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Italy Venice

Transfers in Venice

  • 9.64 / 10
    9.64 8,118 reviews
  • 136,252
    travellers have enjoyed tours here
+ -

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Venice with a minimum of 24 hours in advance

  • P - How long does the journey from the hotel to the airport take?

    R -

    If you want to hire a transfer service from the hotel to the airport, we recommend calculating2 hours and 30 minutes before your flight departure in Venice (Marco Polo Airport) and 3 hours before your flight departure from Treviso Airport.

    If you choose "Hotel in Venice" as your destination, the water taxi will take you to the hotel pier. If the hotel does not have its own pier, we will stop at the closest one and you will have to walk to the hotel.

    If you choose "Piazzale Roma", the service finishes in this square. This is the best drop-off point for Ca' Doge, Santa Chiara and AC Hotel Venezia, as well as other nearby hotels.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 30 minutes from the time indicated when making your reservation.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports:
      1. Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
      2. Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.

  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

Show more

Total price per vehicle

Marco Polo Airport Hotel in Venice US$ 194.82
Treviso Airport Hotel in Venice US$ 242.44
Marco Polo airport Cruise port in Venice US$ 83.34
Treviso airport Cruise port in Venice US$ 134.21

Our customers' reviews

These are genuine reviews written by our customers.
9.60 / 10
9.64
8,118 reviews | 136,252 travellers

5 out of 8,118 reviews

10

03 / 10 / 2025

I
Inmaculada

Bilbao, Spain

Recomendable 100%. Nos estaba esperando un señor muy amable. Nos llevo al raxi de coche maravilloso y nos acercó al muelle para allí embarcar en un taxi acuation, puro glamour, y derechos al hotel. Si llegas tarde a Venecia no te compliques. Repetiría sin dudarlo. Una excelente decisión. Grazie mille. Translate this opinion into English.

100% recommendable. A very kind gentleman was waiting for us. He took us to the taxi in a wonderful car and brought us to the dock where we could board a water taxi, pure glamour, and straight to the hotel. If you arrive late to Venice, don't worry. I would repeat without hesitation. An excellent decision. Grazie mille. Opinion translated. Show original.

I travelled with my partner
10

02 / 26 / 2025

A
Anonymous

Madrid , Spain

Traslado estupendo , muy rápido y muy amable , al viajar con niños valoro mucho la cortesía ,amabilidad Y seguridad. Ambos conductores de taxi y acuático estaban perfectamente conectados y llegamos al hotel de destino antes incluso de lo previsto.sin duda repetiremos. Civitatis lo recomiendo cien por cien.

I travelled with small children
8

02 / 16 / 2025

J
Johan Malgat

France

Le transfert été parfait. Ponctualité, accueil, voyage... La seule petite note négative est au niveau de la réservation, on nous demande seulement les numéros et heures d'arrivée et départ de vols ainsi que l'hôtel. Pour l'arrivée aucun soucis mais pour le retour, il a été pris en compte l'heure de départ de l'avion comme heure de rendez-vous à l'hôtel. Nous nous en sommes aperçu avons envoyé un mail et très rapidement nous avons été contacté par téléphone pour modifier cela. Merci à civitatis Translate this opinion into English.

The transfer was perfect. Punctuality, welcome, travel... The only small negative note is at the reservation level, we are only asked for the numbers and times of arrival and departure of flights as well as the hotel. For the arrival no worries but for the return, the departure time of the plane was taken into account as the meeting time at the hotel. We noticed it sent an email and very quickly we were contacted by phone to change this. Thanks to civitatis Opinion translated. Show original.

I travelled with my partner
10

02 / 14 / 2025

S
Stephanie

Nogent Sur Marne, France

Prestation de haute qualité ! Le bateau bus était à l’heure pour nous récupérer au quai de l’hôtel pour nous faire la traversée. La voiture nous attendait pour nous transférer jusqu’à l’aéroport de Marco Polo. Le coût de la prestation vaut sincèrement le coup et facilite les transferts. Très agréable pour passer un bin séjour en famille. Translate this opinion into English.

High quality service! The water bus was on time to pick us up at the hotel dock to take us across. The car was waiting for us to transfer us to Marco Polo airport. The cost of the service is sincerely worth it and makes transfers easy. Very pleasant for a good family stay. Opinion translated. Show original.

I travelled with teenagers
10

02 / 12 / 2025

S
Stephanie

Nogent Sur Marne , France

Ravie de la prestation ! Belle prise en charge par le chauffeur qui nous attendait à l’arrivée à l’aéroport de Marco Polo et qui nous a mené au bateau bus privé. Magnifique traversée sur le fleuve pour atteindre le quai de notre hôtel ! Vraiment prestation à recommander ! Translate this opinion into English.

Delighted with the service! Great support from the driver who was waiting for us on arrival at Marco Polo airport and who took us to the private boat bus. Magnificent crossing on the river to reach the quay of our hotel! Really recommended service! Opinion translated. Show original.

I travelled with teenagers
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