Civitatis Travel Insurance

from

US$ 20.93

8.40 / 10

2,154 reviews | 69,425 travellers

I'm a tour operator, and thank God I've never needed travel insurance in all these years. But this time I used it with one of my clients traveling to Colombia. Hiati's service was extremely good. Unfortunately, the patient passed away, and the insurance took care of everything: hospital, transporting the body to Mexico. It's a shame what happened, but it was so good to have this insurance. It's worth it a million times over. I give it a 10 out of 10.

 10 Leonardo Valentin

from

US$ 20.93

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I'm a tour operator, and thank God I've never needed travel insurance in all these years. But this time I used it with one of my clients traveling to Colombia. Hiati's service was extremely good. Unfortunately, the patient passed away, and the insurance took care of everything: hospital, transporting the body to Mexico. It's a shame what happened, but it was so good to have this insurance. It's worth it a million times over. I give it a 10 out of 10.

  Leonardo Valentin

Travel with the peace and comfort of knowing that, should you need assistance on your trip, Civitatis' insurance has your back - don't let anything spoil your trip!

Description
Travel with the peace and comfort of knowing that, should you need assistance on your trip, Civitatis' insurance has your back - don't let anything spoil your trip!
Civitatis Travel Insurance

With Civitatis Travel Insurance, you'll have all the coverage you need, as it includes all medical expenses at the best health centers, repatriation costs, theft and delays of luggage, and even civil liability. We have no deductibles no upfront payments, and no established list of hospitals- you can go to the most suitable hospital for your needs wherever in the world you may be.

Of course, you can contact us 24 hours a day, either by phone, email, or even WhatsApp. We're always on hand to help. In addition, this insurance can be booked until 10:00 pm the day before the trip begins.

You can check the full details of the insurance policy here.

Types of Insurance

All insurances have the same coverage, the difference is only in price and lies in the number of coverage days. When booking you can choose from 5, 10, 15, 21, or 31 days.

Important Info

Our insurance is only valid if you take out a policy BEFORE you travel. You cannot take out a policy if you have already left your country of residence. The date that you select on the calendar must be the first day of your trip.

The insurance is not suitable for travel within the country of residence.

You must take into account that while the insurance is valid for any destination, we'll ask you for the destination when making your reservation for internal purposes.

Please be aware that this insurance doesn't cover sea cruises.

Coverage Info

Medical Insurance:

Health and medical coverage: € 600,000 (US$ 682,362)

Dental expenses: € 75 (US$ 85.29)

Repatriation or transportation of injured or ill persons: 100% of the cost

Repatriation or transportation of children or disabled persons: 100% of the cost

Travel for a relative in the case of hospitalization: 100% of the cost

Expenses incurred during the relative's stay abroad: € 75 (US$ 85.29) per day for a maximum of 10 days

Hotel expenses incurred during recovery: € 75 (US$ 85.29) per day for a maximum of 10 days

Repatriation or transportation of the deceased policyholder: 100% of the cost

Early return due to the death of a relative: 100% of the cost

Early return due to the hospitalization of a relative: 100% of the cost

Sending of urgent messages: included

Shipping of medication abroad: 100% of the cost

The defense of the policyholder's criminal liability abroad: € 3,000 (US$ 3,411.81)

Luggage Insurance:

Theft and damage to luggage: € 900 (US$ 1,023.54)

Delay in the arrival of checked luggage: € 90 (US$ 102.35)

Searching, locating, and shipping lost luggage: 100% of the cost

Additional Personal Accident Insurance:

Personal accidents: € 6,000 (US$ 6,823.62)

Personal accidents incurred on a means of transport: € 6,000 (US$ 6,823.62)

Additional Civil Liability Insurance:

Private civil liability coverage: € 30,000 (US$ 34,118.10)

Why Should You Get Travel Insurance?

Holidays and trips are normally stress and problem-free, but on the odd occasion when something goes wrong, depending on the country you're in, accessing healthcare may be difficult or expensive.

For example, in the United States, the minimum cost for any emergency consultation can vary between US$ 1,000 and US$ 5,000. In the event of hospitalization, the average stay amounts to US$ 30,000.

The United States is not the only country with high medical costs. Being hospitalized in Morroco, Turkey or China can also turn your cheap getaway into a costly nightmare.

That's where we come in. If you take out Civitatis Travel Insurance, you can travel with the peace of mind that should the worst happen, you won't be hit with any excessive bills.
View complete description
Details
More Information

Duration

5 - 31d.
Sustainability
All services published on Civitatis are carried out in accordance with our Sustainability Code.

Sustainability Code

Our providers commit to:

Provide a safe and satisfying experience.

Reduce, reuse, recycle.

Incorporate eco-conscious technologies.

Uphold fair employment standards.

Foster the growth of local communities.

Preserve the integrity of local culture.

Safeguard both cultural and environmental heritage.

Ensure ethical treatment of animals.

Operate with honesty and transparency.

Encourage sustainable behaviors among customers and staff.
Frequently asked questions
Q - Do I need to pay upfront? Is it a co-payment?

A - No. You need to call to the assistance contact number provided and they will tell you which hospital to go to or how to manage it.

Q - Is this insurance valid for sea cruises?

A - No. Please be aware that this insurance doesn't cover sea cruises.

Q - In what languages are the documents available?

A - The documentation is only available in Spanish and English.

Q - Which local supplier will be providing the tour?

A - Iati Corporate name: Iati Calzado Correduria de Seguros Registered Office: C/ Guitard, 43, 4º 2ª, Barcelona, Spain Tax Identification Number (VAT ID): B62273081 Contact information Email: paz@iatiseguros.com Phone: +34 932014943 This supplier is commited to providing services in accordance with applicable European Union laws.

Q - Why do this activity with Civitatis?

A - At Civitatis we only offer tickets at official prices, with transparency and exclusive advantages for our users. More information

Q - How to book?

A - To reserve the activity, choose the date and complete the form on this page. You will receive your confirmation immediately.

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If you have any other questions please contact us.
Cancellations

Cancellations

Not refundable. This activity doesn't permit modifications.
Reviews

Our customers' reviews
These are genuine reviews written by our customers.

5 out of 2,154 reviews

8.4 / 10

 8.3665459610028 2,154 reviews | 69,425 travellers

17 traveler-submitted photos

 10

Jan / 14 / 2024

N

Natalia

Granada, Spain

Tuve la mala suerte de ponerme mala y la buena de haber contratado el seguro de viaje con Civitatis.. Se me atendió súper rápido, vino el médico a mi habitación del hotel y después de examinarme perfectamente me proporcionó todos los medicamentos que necesité Translate this opinion into English.

I had the bad luck of getting sick and the good luck of having contracted travel insurance with Civitatis. I was treated super quickly, the doctor came to my hotel room and after examining me perfectly he gave me all the medications I needed Opinion translated. Show original.

I travelled with friends

 10

Oct / 23 / 2023

I

Iris Haridian Rodriguez Aguiar

Las Palmas De Gran Canaria, Spain

He tenido que con muy mala suerte utilizar el seguro por primera vez en mi vida y solo puedo dar las gracias. Cogimos la opción de 30 días de viaje, desgraciadamente me han pasado varias cosas. Tuve una infección de oído, tuve una caída en unas rocas en la playa para evitar meter la cabeza en el agua y por último TUVE EL DENGUE. Estuve ingresada en un hospital por 4 días. Mi seguro se HIZO CARGO DE TODO. Siempre viajo con ellos y esta vez tocó lo que no me ha tocado nunca. ¡¡Gracias!! Translate this opinion into English.

With very bad luck I have had to use insurance for the first time in my life and I can only say thank you. We took the 30-day trip option, unfortunately several things have happened to me. I had an ear infection, I had a fall on some rocks on the beach to avoid putting my head in the water and finally I HAD DENGUE. I was admitted to a hospital for 4 days. My insurance TOOK OVER EVERYTHING. I always travel with them and this time they had something that had never happened to me before. Thank you!! Opinion translated. Show original.

I travelled with my partner

 10

Apr / 01 / 2025

L

Lizbeth

Mexico

Todo bien en nuestro viaje, no usamos el seguro pero la cobertura que ofrecen es buena para viajes. Lo que puedo comentar es que previo a nuestro viaje nos equivocamos en las fechas al momento de la compra. La atención del personal por medio de la plataforma y correo fue excelente y nos apoyaron para hacer el cambio correspondiente en la poliza. Translate this opinion into English.

Everything went well on our trip. We didn't use insurance, but the coverage they offer is good for travel. What I can say is that prior to our trip, we made a mistake with the dates when we purchased our policy. The staff's service via the platform and email was excellent, and they helped us make the appropriate changes to our policy. Opinion translated. Show original.

I travelled with friends

 10

Jan / 02 / 2025

L

Liceth Alejandra

Mexico

Reserve seguro de viaje, y lamentablemente si lo necesite, me dio temperatura por una infección respiratoria, y me contacte con el seguro pedí porfavor q me enviaran un médico al hotel ya q llovía y por mi condición no podía salir, también pedí de favor si me mandaban un médico q hablara español, ya q estábamos en Francia, y si llegó el doctor directamente a mi habitación. Lo único q compré los medicamentos y no me reembolsaron ya q no facturaban en Suiza donde compré los medicamentos. Translate this opinion into English.

I booked travel insurance, and unfortunately I needed it. I had a temperature due to a respiratory infection, and I contacted the insurance company and asked them to please send a doctor to the hotel since it was raining and because of my condition I couldn't go out. I also asked them to please send me a doctor who spoke Spanish, since we were in France, and if the doctor came directly to my room. The only thing is that I bought the medicines and they didn't reimburse me since they didn't bill in Switzerland where I bought the medicines. Opinion translated. Show original.

I travelled by myself

 10

Apr / 24 / 2025

L

Leonardo Valentin

Mexico

Me dedico a la realización de tours, nunca había necesitado utilizar un seguro de viaje en todos estos años gracias a dios. Pero en esta ocasión lo utilice con uno de mis clientes viajando a Colombia, la atención de Hiati fue extremadamente buena, desgraciadamente la persona falleció, y el seguro se hizo cargo de todo, hospital, trasladaron el cuerpo a México, es una pena lo que sucedió, pero fue tan bueno contar con este seguro, vale un millon de veces la pena; le doy 10 de 10 Translate this opinion into English.

I'm a tour operator, and thank God I've never needed travel insurance in all these years. But this time I used it with one of my clients traveling to Colombia. Hiati's service was extremely good. Unfortunately, the patient passed away, and the insurance took care of everything: hospital, transporting the body to Mexico. It's a shame what happened, but it was so good to have this insurance. It's worth it a million times over. I give it a 10 out of 10. Opinion translated. Show original.

I travelled with friends

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Civitatis Travel Insurance

Civitatis Travel Insurance

Types of Insurance

Important Info

Coverage Info

Why Should You Get Travel Insurance?

Cancellations

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