Transfers in Rio de Janeiro - Airport hotel transfer service

P - How far ahead of time should I book my transfer?

R -
It is possible to book a private transfer service in Rio de Janeiro with a minimum of 24 hours in advance
P - How long does the journey from the hotel to the airport take?

R -
It normally takes between 30 and 40 minutes to get from Galeão Airport (Antônio Carlos Jobim) and the city center. Remember that you have to arrive at the airport at least 2 hours in advance.
P - What pick up time should I choose?

R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 30 minutes from the time indicated when making your reservation.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
- Airports: the driver will wait in the arrivals hall, just after luggage pick up.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.

P - Are the prices final? Are there any extra charges?

R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?

R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?

R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?

R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?

R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?

R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?

R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?

R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?

R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?

R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?

R -
Yes, here you can see all the destinations where we offer airport transfers.

Our customers' reviews

These are genuine reviews written by our customers.

9.20 / 10

9.2466666666667

1,448 review | 36,413 travellers

5 out of 1,448 review

10 / 10 / 2024

A

Anônimo

Germany

Chegamos bem em cima da 1 hora extra que eles esperam e não tivemos nenhum problema. Tds foram super gentis e nos deram tempo de ir ao banheiro apesar de estarmos em cima da hora. O motorista era mt competente e conhecia mt bem o Rio, nos deu várias dicas de coisas pra fazer, como estar sempre seguro, melhores praias pra família, etc.. Recomendo mt o serviço deles. Translate this opinion into English.

We arrived right on time for the extra hour they expect us to wait and we had no problems. Everyone was super nice and gave us time to go to the bathroom even though we were on time. The driver was very competent and knew Rio very well, he gave us lots of tips on things to do, how to always be safe, the best beaches for families, etc. I highly recommend their service. Opinion translated. Show original.

I travelled with small children

08 / 26 / 2024

E

Ezequiel Frezzotti

Pilar , Argentina

El traslado fue increíble gracias a Paulo que nos llevó desde el aeropuerto hasta el hotel de manera segura y súper amable. Había un accidente por la ruta amarilla y gracias a él que buscó otra salida llegamos tranquilos al hotel. Espectacular el chofer. Translate this opinion into English.

The transfer was amazing thanks to Paulo who took us from the airport to the hotel safely and super friendly. There was an accident on the yellow route and thanks to him finding another way out we arrived safely at the hotel. The driver was spectacular. Opinion translated. Show original.

I travelled with my partner

08 / 24 / 2024

A

Anonymous

Rosario, Argentina

Excelente el servicio de traslado un auto impecable y excelente el chofer. El día anterior el operador nos envió por WhatsApp la confirmación y luego el chofer se contactó directamente unas horas antes para dejarnos su contacto y avisarnos que pasaría por nosotros en el horario estipulado. Translate this opinion into English.

Excellent transfer service, impeccable car and excellent driver. The day before, the operator sent us confirmation via WhatsApp and then the driver contacted us directly a few hours before to leave us his contact information and let us know that he would pick us up at the scheduled time. Opinion translated. Show original.

I travelled with friends

11 / 17 / 2024

C

Carolina Mendonca

Campinas, Brazil

Muito bom. Motorista simpatico e pontual Translate this opinion into English.

Very good. Friendly and punctual driver Opinion translated. Show original.

I travelled by myself

11 / 17 / 2024

E

Estela Brochado

Montevideo , Uruguay