The booking reference can be found in the confirmation email, which should be in your inbox.
We have received your request correctly.
You will receive an email with a summary of your bookings.
Can't find it? Leave us your email and we'll send you a summary of your bookings.
Civitatis reviews
We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
The in-bus experience was a little imbalanced with the Spanish speaking guide guiding 90% of the time leaving English guide to be minimal. The Bruges tour was excellent and the guide was extremely knowledgeable and passionate about his subject. We really enjoyed JK - superb. He also provided an excellent restaurant recommendation.
The guide Harald was very knowledgeable, funny and friendly.
The only small issue was that we had difficulties in finding the guide. At the end we did find the guide and the group in another spot of the tour but we lost almost 30 minutes of the tour.
The same happened to other two persons, but in the end everything was fine.
Our guide Ioanna was very knowledgeable and gave us the explanations of the city, the places to see and the history of Armenia in an impeccable way. available to answer our questions. I highly recommend this tour with Ioanna when you come to Yerevan to get an idea of the city and know what to go to see and where to eat.
09 / 11 / 2585
Danaeljebbeh
Beirut, Lebanon
Free Walking Tour of Lisbon Lisbon
Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(
03 / 01 / 2025
Gemma
Ireland
Bruges Day Trip Brussels
The in-bus experience was a little imbalanced with the Spanish speaking guide guiding 90% of the time leaving English guide to be minimal. The Bruges tour was excellent and the guide was extremely knowledgeable and passionate about his subject. We really enjoyed JK - superb. He also provided an excellent restaurant recommendation.
03 / 01 / 2025
Sol
Huelva, Spain
Free tour por Londres London
Genial!
03 / 01 / 2025
Gabriele
Italy
Free tour serale di Vienna Vienna
The guide Harald was very knowledgeable, funny and friendly. The only small issue was that we had difficulties in finding the guide. At the end we did find the guide and the group in another spot of the tour but we lost almost 30 minutes of the tour. The same happened to other two persons, but in the end everything was fine.
03 / 01 / 2025
Leonardo
Udin, Italy
Free Walking Tour of Yerevan Yerevan
Our guide Ioanna was very knowledgeable and gave us the explanations of the city, the places to see and the history of Armenia in an impeccable way. available to answer our questions. I highly recommend this tour with Ioanna when you come to Yerevan to get an idea of the city and know what to go to see and where to eat.
03 / 01 / 2025
Jo Black
United Kingdom
Tour of Madrid + Cathedral and Royal Palace Madrid
Our tour guide was very good. The palace was amazing. We were a little underwhelmed with the cathedral.
03 / 01 / 2025
Jessica Farrugia
Attard, Malta
Jerez de la Frontera Horse Show Jerez
The show was fantastic! Highly recommend when visiting Jerez.
03 / 01 / 2025
Joan Cabre
Spain
Free Walking Tour of Prague Prague
Thank you for the tour, Jose was an amazing guide.
03 / 01 / 2025
Jeffrey
Louisville, The United States
Private Tour of Buenos Aires Buenos Aires
Outstanding tour guide (Lucas) was knowledgeable, personable, and informative. Highly recommended!!!
03 / 01 / 2025
Ida
London, United Kingdom
Free Walking Tour of Prague Prague
Nice tour and Joss told us interesting stories about Prague