Icono ayuda Help
Can't find your booking reference?
The booking reference can be found in the confirmation email, which should be in your inbox.

We have received your request correctly.

You will receive an email with a summary of your bookings.

Can't find it? Leave us your email and we'll send you a summary of your bookings.

Transfers in Marrakech

  • 8.91 / 10
    8.9133333333333 18,368 reviews
  • 228,615
    travellers have enjoyed tours here
+ -

FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Marrakech with a minimum of 8 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    If you have booked a return transfer service, we recommend booking the pickup from the riad or hotel at least 2 hours before your flight departure time.

    It takes about 20 minutes to get from the city centre to the airport.

    Keep in mind

    Please keep in mind that most of the streets in the Medina are not accessible to cars, therefore the driver will wait for you as close as possible to the riad and from there will take you to your accommodation (it can also be someone else from the same company).

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 30 minutes from the time indicated when making your reservation.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

Show more

Total price per vehicle

4 passenger vehicle US$ 17.78
7 passenger minivan US$ 21.45
14 passenger minibus US$ 38.19

Our customers' reviews

These are genuine reviews written by our customers.
8.90 / 10
8.9133333333333
18,368 reviews | 228,615 travellers

5 out of 18,368 reviews

10

02 / 14 / 2025

L
Luca

Vimercate, Italy

Abbiamo usufruito di un servizio eccellente! Slimani, il nostro driver, è stato puntuale, professionale e molto cortese. L’organizzazione è stata perfetta, con una comunicazione chiara e tempestiva. Il trasferimento è stato comodo e senza intoppi. Un ringraziamento speciale a Slimani per la disponibilità e l’attenzione ai dettagli. Consigliatissimo! Translate this opinion into English.

We had an excellent service! Slimani, our driver, was punctual, professional and very courteous. The organization was perfect, with clear and timely communication. The transfer was comfortable and smooth. Special thanks to Slimani for his availability and attention to detail. Highly recommended! Opinion translated. Show original.

I travelled with teenagers
10

02 / 03 / 2025

A
Alba

Tarragona , Spain

Saif, el conductor fue perfecto, me escribio antes de viajar y fuimos hablando mientras saliamos del aeropuerto, lo encontramos facilmente. El coche grande. Nos acerco lo mas cerca possible al Riad y llamo el mismo a los chicos del riad y nos recogieron. Recomendable! Translate this opinion into English.

Saif, the driver, was perfect. He wrote to me before we left and we talked while we were leaving the airport. We found him easily. The car was big. He took us as close as possible to the Riad and he called the guys at the Riad himself and they picked us up. Recommended! Opinion translated. Show original.

I travelled with my partner
8

02 / 02 / 2025

L
Lucía

Sevilla, Spain

El día antes me llamaron dos conductores, uno me recomendó adelantar la hora de recogida y quedamos en que nos recogería en el hotel. Más tarde hablé con otro conductor que me recogería en un punto pactado y a la hora a la que yo reserve inicialmente. Aunque conteste a los dos, no se me aclaro quien vendría a recogernos. Estuviésemos a la hora más temprana y no apareció. Luego nos recogieron a la segunda hora en el punto pactado. Debido a esto tuvimos que esperar una hora porque no quedo claro Translate this opinion into English.

The day before, two drivers called me. One of them recommended that I bring forward the pick-up time and we agreed that he would pick us up at the hotel. Later, I spoke to another driver who would pick me up at an agreed point and at the time I had initially booked. Although I answered both of them, it was not clear to me who would come to pick us up. We were there at the earliest time and he did not show up. Then they picked us up at the second time at the agreed point. Because of this, we had to wait an hour because it was not clear. Opinion translated. Show original.

I travelled with teenagers
10

01 / 30 / 2025

Y
Yolanda

Barcelona , Spain

Contratamos el traslado del aeropuerto al Riad i del Riad al aeropuerto y fue todo perfecto, a parte de la confirmación de civitatis,el chófer asignado se puso en contacto conmigo por WhatsApp y así estar comunicados, te da una mayor seguridad. Servicio excelente y puntualidad británica. 100% recomendable. Gracias. Translate this opinion into English.

We booked the transfer from the airport to the Riad and from the Riad to the airport and everything was perfect. Apart from the confirmation from Civitatis, the assigned driver contacted me via WhatsApp and this way we could communicate, which gives you greater security. Excellent service and British punctuality. 100% recommended. Thank you. Opinion translated. Show original.

I travelled with teenagers
10

01 / 26 / 2025

E
Elena

Valencia, Spain

El traslado fue tal cual lo acordado, el dia anterior se puso en contacto con nosotros vía WhatsApp el conductor y todo fue genial. Recomendable para viajar por Marrakech, ya que hay muchos taxistas que varían el precio y las condiciones de los coches no son las mejores... en cambio con este servicio te aseguras de llegar a tu destino con un precio acordado y en buenas condiciones. Translate this opinion into English.

The transfer was exactly as agreed, the day before the driver contacted us via WhatsApp and everything was great. Recommended for traveling around Marrakech, since there are many taxi drivers who vary the price and the conditions of the cars are not the best... however, with this service you are sure to arrive at your destination at an agreed price and in good condition. Opinion translated. Show original.

I travelled with my partner

Log in to rate the reviews of other travelers

Don't have an account? Register here