Transfers in Marrakech - Airport hotel transfer service

P - How far ahead of time should I book my transfer?

R -
It is possible to book a private transfer service in Marrakech with a minimum of 8 hours in advance
P - How long does the journey from the hotel to the airport take?

R -
If you have booked a return transfer service, we recommend booking the pickup from the riad or hotel at least 2 hours before your flight departure time.
It takes about 20 minutes to get from the city centre to the airport.
Keep in mind
Please keep in mind that most of the streets in the Medina are not accessible to cars, therefore the driver will wait for you as close as possible to the riad and from there will take you to your accommodation (it can also be someone else from the same company).
P - What pick up time should I choose?

R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 30 minutes from the time indicated when making your reservation.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
- Airports: the driver will wait in the arrivals hall, just after luggage pick up.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.

P - Are the prices final? Are there any extra charges?

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Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?

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The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?

R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?

R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?

R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?

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A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?

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The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?

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If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?

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We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?

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Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?

R -
Yes, here you can see all the destinations where we offer airport transfers.

Our customers' reviews

These are genuine reviews written by our customers.

8.40 / 10

8.4466666666667

17,514 reviews | 214,592 travellers

5 out of 17,514 reviews

11 / 09 / 2024

E

Estefanía

Spain

El conductor de 10, muy amable. Nuestro vuelo llegó con retraso y a pesar de las esperas nos recibió con los brazos abiertos. Llamó al responsable del riad para que nos fuera a recoger porque había calles cortadas. Vehículo cómodo y espacioso.Excelente experiencia.

I travelled with my partner

11 / 02 / 2024

P

Paula

Spain

Muy bueno! Lo recomiendo sobre todo si llegas de noche, nos salvó. Muy amables! Servicio perfecto. Lo único que me hubiera gustado poder ponerme en contacto con ellos ya que se retrasó el vuelo 1 hora y no teníamos manera de decírselo, por lo que tuvieron que esperarnos...

I travelled with my partner

11 / 01 / 2024

P

Paula

Granada, Spain

Fantástico. El vuelo llegó con un poco de retraso, y estuvimos 4h para psa el aduana y cuando salimos estaba Anas esperándonos. Fue como ver a los ángeles que pesadilla de aeropuerto. La mini van súper bien. Amplia, cómoda, con aire acondicionado. Muy confortable. Lo recomiendo. Por el precio, te quitas de calentamientos de cabeza

I travelled with friends

10 / 27 / 2024

A

Anonymous

Spain

Perfecto. Se respetó la hora de recogida y el vehículo tenía la capacidad para las 6 personas que éramos. Teníamos nuestras dudas de que el servicio se realizara correctamente porque el viaje de ida fue desastroso. Pero en esta ocasión se cumplió lo contratado. Translate this opinion into English.

Perfect. The pick-up time was respected and the vehicle had the capacity for the 6 people we were. We had our doubts about whether the service would be carried out correctly because the outbound journey was disastrous. But on this occasion, the contract was fulfilled. Opinion translated. Show original.

I travelled with friends

10 / 23 / 2024

O

Oscar

Zaragoza , Spain

El traslado bien incluso nos avisaron de que saliéramos antes de la hora señalada para llegar a tiempo, el único pero es que nos hicieron desplazarnos a otro punto de encuentro diferente al de la ida que fue junto al Riad cargando con las maletas durante 15 minutos Translate this opinion into English.

The transfer was good, they even told us to leave before the scheduled time to arrive on time. The only downside was that they made us go to a different meeting point than the one we had on the way there, which was next to the Riad, carrying our suitcases for 15 minutes. Opinion translated. Show original.

I travelled with friends

Show all the reviews

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