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Transfers in Buenos Aires

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FAQs

  • P - How far ahead of time should I book my transfer?

    R -
    It is possible to book a private transfer service in Buenos Aires with a minimum of 12 hours in advance
  • P - How long does the journey from the hotel to the airport take?

    R -

    It takes between 45 minutes and one hour to get to Ezeiza International Airport from the centre of Buenos Aires. We recommend booking the airport transfer service between 3 and 4 hours before the flight departure time. If you are flying from the Aeroparque, you should book the transfer service 2,5 – 3 hours in advance.

    The neighborhoods in the centre of Buenos Aires are Microcentro, Retiro, Monserrat, Puerto Madero, San Nicolás and a part of San Telmo and Recoleta. If your hotel is located in Palermo, there is a small surcharge included in the rate.

    The rates include toll road charges and other charges.

  • P - What pick up time should I choose?

    R -

    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

    R -
    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 30 minutes from the time indicated when making your reservation.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
     

  • P - Where will the driver be waiting for me?

    R -
    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

    R -

    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

    R -

    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

    R -

    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

    R -

    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

    R -

    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

    R -

    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

    R -

    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

    R -

    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

    R -

    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

    R -

    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

    R -

    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

  • P - Do you have transfers in other destinations?

    R -

    Yes, here you can see all the destinations where we offer airport transfers.

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Do you have any questions?

How much does a transfer service cost? Are there child car seats? How many people fit in a vehicle? Find answers to our most frequently asked questions.

If you have any other questions please contact us

Our customers' reviews

These are genuine reviews written by our customers.
Private Shared

5 out of 5,294 reviews

10

03 / 23 / 2025

P
Pedro Angel Bayon Macias

Málaga , Spain

El traslado fue excelente. A primera hora de la mañana recibí un mensaje de presentación del conductor y cuando llegué al aeropuerto tenía otro suyo con las instrucciones. Nos recogió en en la misma puerta de salida. Era una persona muy amable y muy prudente conduciendo. Translate this opinion into English.

The transfer was excellent. Early in the morning, I received an introductory text from the driver, and when I arrived at the airport, I had another one with instructions. He picked us up right at the departure gate. He was very kind and drove very carefully. Opinion translated. Show original.

I travelled with my partner
8

03 / 20 / 2025

S
Siobhan

United Kingdom

The driver messaged me to coordinate the pick up at the airport, and the car was clean. The original booking confirmation said the would meet me inside the airport terminal. However I was sent a video showing me how to get to the pick up point G. This was fine, however a bit confusing.

I travelled by myself
10

01 / 31 / 2025

D
David Hartley

The United States

Smooth Transport to airport; our crazy amount of cruise luggage for our group of 4 fit perfectly The transfer service provider contacted me via 'What's App' a day before and the day of our departure. Pasting coordinating text into Google Translater app was easy. The transfer was on time, driver was courteous and drove safely. The key to our success was having What's App on my mobile phone running in the background to receive notifications.

I travelled with friends
10

01 / 27 / 2025

A
Anonymous

Cochabamba, Bolivia

Pedi 2 taxis, en el caso de Mercedes estuvo excelente incluso se comunico conmigo de inicio y llego a buena hora 5 estrellas con ella, pero en el caso de Eduardo Emilio yo tuve que comunicarme con el y tardo un poco más de la hora, pero el trato por parte de ambos fue muy bueno, muy amables los dos. Muy confiable el uso de este servicio quede satisfecho con el servicio. Translate this opinion into English.

I ordered 2 taxis, in the case of Mercedes she was excellent, she even contacted me from the beginning and arrived on time, 5 stars for her, but in the case of Eduardo Emilio I had to contact him and it took a little longer than the hour, but the treatment by both was very good, both very kind. The use of this service is very reliable, I am satisfied with the service. Opinion translated. Show original.

I travelled with friends
10

03 / 24 / 2025

V
Victoria

The United States

Alfonso was amazing! Why..? Because the whole city was on holiday and gridlocked with demonstrations and road closures- Alfonso checked in with us and arrived early waiting for us. He went above and beyond! We're very grateful !!

I travelled with my partner

5 out of 95 reviews

10

02 / 04 / 2023

C
Carlos Antonio

Rio De Janeiro , Brazil

I travelled by myself
10

02 / 03 / 2023

A
Ariel Rolando Carabajal

Capital Federal, Argentina

Excelente. Muy profesional el chofer. Rápido y al mismo tiempo seguro. Translate this opinion into English.

Excellent. The driver is very professional. Fast and at the same time safe. Opinion translated. Show original.

I travelled by myself
10

02 / 02 / 2023

C
Carlos Antonio Silva

Rio De Janeiro , Brazil

Excelente, ótima experiência ! Recomendo os serviços dessa empresa, não conhecia, sempre que precisar volto a utilizar a empresa Translate this opinion into English.

Excellent, great experience! I recommend the services of this company, I did not know, whenever I need I will use the company again Opinion translated. Show original.

I travelled by myself
10

12 / 23 / 2022

L
Leonardo

Balneário Camboriú , Brazil

A motorista foi excelente, muito bom. Translate this opinion into English.

The driver was excellent, very nice. Opinion translated. Show original.

I travelled by myself
10

12 / 18 / 2022

E
Elaine Nascimento

Belém , Brazil

Profissional bastante atencioso. Excelente serviço. Translate this opinion into English.

Very attentive professional. Excellent service. Opinion translated. Show original.

I travelled by myself

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