P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Budapest with a minimum of 24 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
If you book a return transfer service, we recommend booking the pick-up from the hotel 2,5 hours before your flight. Although it normally only takes 30 minutes to get from the city centre to the airport, the security control is extremely slow.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports: the driver will wait in the arrivals hall, just after luggage pick up.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
The driver will always wait with a sign bearing your name.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
How much does a transfer service cost? Are there child car seats? How many people fit in a vehicle?
Find answers to our most frequently asked questions.
If you have any other questions
please contact us
Our customers' reviews
These are genuine reviews written by our customers.
Llegó al sitio de encuentro en 2 min. comunicación anterior al viaje muy buena, ya que desde varios días antes manda mensajes informando de cómo y cuándo quedaremos en el lugar de encuentro. Teniendo el cuenta que llegamos de madrugada, fué tranquilizador.
Translate this opinion into English.
He arrived at the meeting place in 2 minutes. Communication before the trip was very good, as he sends messages several days before informing us of how and when we will meet at the meeting place. Considering that we arrived at dawn, it was reassuring.
Opinion translated. Show original.
I travelled with teenagers
10
12 / 14 / 2024
L
Luis Jiménez Aroca
Madrid , Spain
Fue perfecto Zsolt Kemecsei, que fue el conductor en ambos traslados del Aeropuerto al hotel y viceversa, estuvo pendiente desde 24 horas antes contactando por WhatsApp para confirmar todos los términos de las recogidas. Un 10 como conductor y como persona. EXCELENTE
Translate this opinion into English.
Zsolt Kemecsei, who was the driver for both transfers from the airport to the hotel and vice versa, was perfect. He was on hand 24 hours before contacting us via WhatsApp to confirm all the terms of the pick-ups. A 10 as a driver and as a person. EXCELLENT
Opinion translated. Show original.
I travelled with my partner
10
11 / 23 / 2024
R
Raquel
Spain
Thomas, nuestro conductor fue encantador. Comunicación perfecta con ellos, hablan inglés perfecto y nos recogió justo en la dirección acordada (bajó del coche para que le identificásemos sin problemas).
Llegamos súper puntuales al aeropuerto (menos de 30 min) y conduciendo sin brusquedad.
Recomiendo este traslado 100%
I travelled with my partner
10
11 / 11 / 2024
E
Emanuela
Bergamo , Italy
Ottimo servizio. Sono stata contattata dall'agenzia che mi ha spiegato nel dettaglio cosa dovevo fare una volta arrivata in areoporto. L'autista Ivan ha risposto subito al messaggio del mio arrivo ed è arrivato velocissimo. Ha guidato con prudenza e ci ha accompagnato all'hotel.
Translate this opinion into English.
Great service. I was contacted by the agency who explained in detail what I had to do once I arrived at the airport. The driver Ivan responded immediately to the message of my arrival and arrived very quickly. He drove carefully and accompanied us to the hotel.
Opinion translated. Show original.
I travelled with friends
10
11 / 11 / 2024
C
Carmen Perez-bellod Perez
Benidorm, Spain
Es un servicio muy recomendadoh. Nuestro vuelo salia a las 5:45h y en un pais que no es el nuestro no teniamos muchas ganas de ir con las maletas a buscar un bus, que lo hay, o un taxi, que tambien lo hay, por lo que este servicio nos parecio super buena idea, y no es muy costoso. Le citamos a las 3:00h en la puerta de nuestro alojamiento, un airbnb, y alli estaba nuestro chofer a las 2:50h super amable (para como son los hungaros jejeje) asi es que muy muy recomendable !! No lo dudeis !
Translate this opinion into English.
It is a highly recommended service. Our flight was at 5:45am and in a country that is not ours we did not feel like going with our suitcases to look for a bus, which there is, or a taxi, which there is also, so this service seemed like a great idea to us, and it is not very expensive. We met him at 3am at the door of our accommodation, an Airbnb, and our driver was there at 2:50am, super friendly (for Hungarians hehe) so highly recommended!! Do not hesitate!
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 14,423 reviews
01 / 04 / 2025
Murcia, Spain
Llegó al sitio de encuentro en 2 min. comunicación anterior al viaje muy buena, ya que desde varios días antes manda mensajes informando de cómo y cuándo quedaremos en el lugar de encuentro. Teniendo el cuenta que llegamos de madrugada, fué tranquilizador. Translate this opinion into English.
He arrived at the meeting place in 2 minutes. Communication before the trip was very good, as he sends messages several days before informing us of how and when we will meet at the meeting place. Considering that we arrived at dawn, it was reassuring. Opinion translated. Show original.
12 / 14 / 2024
Madrid , Spain
Fue perfecto Zsolt Kemecsei, que fue el conductor en ambos traslados del Aeropuerto al hotel y viceversa, estuvo pendiente desde 24 horas antes contactando por WhatsApp para confirmar todos los términos de las recogidas. Un 10 como conductor y como persona. EXCELENTE Translate this opinion into English.
Zsolt Kemecsei, who was the driver for both transfers from the airport to the hotel and vice versa, was perfect. He was on hand 24 hours before contacting us via WhatsApp to confirm all the terms of the pick-ups. A 10 as a driver and as a person. EXCELLENT Opinion translated. Show original.
11 / 23 / 2024
Spain
Thomas, nuestro conductor fue encantador. Comunicación perfecta con ellos, hablan inglés perfecto y nos recogió justo en la dirección acordada (bajó del coche para que le identificásemos sin problemas). Llegamos súper puntuales al aeropuerto (menos de 30 min) y conduciendo sin brusquedad. Recomiendo este traslado 100%
11 / 11 / 2024
Bergamo , Italy
Ottimo servizio. Sono stata contattata dall'agenzia che mi ha spiegato nel dettaglio cosa dovevo fare una volta arrivata in areoporto. L'autista Ivan ha risposto subito al messaggio del mio arrivo ed è arrivato velocissimo. Ha guidato con prudenza e ci ha accompagnato all'hotel. Translate this opinion into English.
Great service. I was contacted by the agency who explained in detail what I had to do once I arrived at the airport. The driver Ivan responded immediately to the message of my arrival and arrived very quickly. He drove carefully and accompanied us to the hotel. Opinion translated. Show original.
11 / 11 / 2024
Benidorm, Spain
Es un servicio muy recomendadoh. Nuestro vuelo salia a las 5:45h y en un pais que no es el nuestro no teniamos muchas ganas de ir con las maletas a buscar un bus, que lo hay, o un taxi, que tambien lo hay, por lo que este servicio nos parecio super buena idea, y no es muy costoso. Le citamos a las 3:00h en la puerta de nuestro alojamiento, un airbnb, y alli estaba nuestro chofer a las 2:50h super amable (para como son los hungaros jejeje) asi es que muy muy recomendable !! No lo dudeis ! Translate this opinion into English.
It is a highly recommended service. Our flight was at 5:45am and in a country that is not ours we did not feel like going with our suitcases to look for a bus, which there is, or a taxi, which there is also, so this service seemed like a great idea to us, and it is not very expensive. We met him at 3am at the door of our accommodation, an Airbnb, and our driver was there at 2:50am, super friendly (for Hungarians hehe) so highly recommended!! Do not hesitate! Opinion translated. Show original.